It is our responsibility to make sure gaming never becomes a problem. All responsible gaming features at Wicket 17 are available free of charge.
Wicket 17 is more than a gaming platform — we genuinely care about the well-being of our members
Responsible gaming means keeping gaming a source of entertainment — without causing financial strain or mental stress. At Wicket 17, we believe every player should know their limits and enjoy the experience within them.
Many people in Bangladesh start playing online games purely for fun, but some can fall into the trap of excessive gaming. Wicket 17 takes this issue seriously and is committed to helping every member build healthy gaming habits.
Online gaming and Sports Betting are meant for entertainment. Some people mistakenly treat them as a source of income — that's simply not the case. Consistent earnings from gaming are not realistic. Problems begin when someone starts playing to chase losses or to solve financial difficulties.
Wicket 17 is clear about one thing: gaming is for entertainment only. If you feel gaming is having a negative impact on your life, please reach out to us right away.
Remember, winning at Wicket 17 is a bonus — the real purpose is enjoyment. After every session, ask yourself: "Am I still having fun?"
The most effective way to game responsibly is to set your limits before you start. You can easily do this from your account settings at Wicket 17, and our support team is ready to help you through the process.
Limits take effect immediately once set. To increase a limit, a 24–72 hour cooling-off period is required — this is intentional, to prevent impulsive decisions made in the heat of the moment.
If you answer "Yes" to any of the questions below, please talk to us.
Do you chase losses by playing more after you lose?
Is gaming affecting your family life or work?
Have you borrowed money or dipped into your savings to fund gaming?
Have you tried to stop gaming but failed?
Are you hiding your gaming from the people closest to you?
Do you feel restless or irritable when you are not gaming?
If any answer is "Yes", speak with our support team.
If something feels wrong, act now. Our responsible gaming team is always here to help.
Six Free Responsible Gaming Features Available at Wicket 17
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, you will not be able to deposit beyond that limit.
Instant EffectSet a limit on how much you can lose within a given period. Once that limit is reached, gaming will automatically stop.
Automatic ProtectionSet a maximum duration for each gaming session. Once the time is up, you will receive an alert and the session will end.
Time ControlTake a temporary break from gaming for anywhere between 1 day and 6 weeks. You will not be able to log in to your account during this time.
Take a BreakFor a long-term break, you can close your account for anywhere between 6 months and 5 years. During this period, opening a new account will not be possible.
Long-Term ProtectionAt regular intervals, a pop-up will appear showing you how long you have been playing and how much you have won or lost.
Raising AwarenessWatch Out for These Warning Signs
Taking on debt or draining savings because of gaming.
Conflicts with family or friends arising from gaming.
Staying up late and neglecting your health because of gaming.
Feeling anxious or irritable when you are not playing.
Hiding gaming activity and spending from loved ones.
Chasing losses by playing more after a losing streak.
Getting Help at Wicket 17 Is Easy and Confidential
The first step is honestly acknowledging that your gaming has gotten out of hand. It's the hardest step — but also the most important one.
Go to your Wicket 17 account settings to set a deposit limit, session limit, or self-exclusion. Our support team is happy to walk you through it.
Chat with our responsible gaming specialist via live chat. Everything you share is kept completely confidential.
Talk to the people close to you. Facing this alone is harder — having support from those around you makes recovery much easier.
If needed, reach out to a mental health professional. Gaming addiction is a recognized mental health condition, and it is treatable.
Wicket 17's support team will listen without judgment and assist you in complete confidence, at no cost. Asking for help isn't weakness — it takes courage.
Why Wicket 17 Is Bangladesh's Most Responsible Gaming Platform
All responsible gaming tools at Wicket 17 are completely free — no extra charges, no subscriptions.
Limits take effect immediately once set. A mandatory cooling-off period applies before any limit can be increased.
Our system automatically detects unusual gaming patterns and sends you an alert.
Age verification is mandatory at registration and before withdrawals. No one under 18 is permitted to play.
Our support team will listen without judgment and assist you with complete confidentiality.
Marketing emails are suspended during self-exclusion, and creating a new account on Wicket 17 is not permitted during this period.
Questions You Might Have